Privacy Policy
Last updated: July 19, 2026
Overview
Charleston Hospitality Group ("CHG", "we", "us") operates the CHG Hub application for internal use by our teams. This policy describes what information we collect, how we use it, and the choices you have.
Information We Collect
- Account information (name, email, role, restaurant assignments).
- Operational data you enter (COGS, ticketed event revenue, checklist responses, notes).
- Usage data (sign-in times, pages viewed) for security and product improvement.
- Optional mobile phone number if you opt in to text notifications.
Mobile Messaging
If you opt in to receive text messages from CHG Hub:
- We do not share your mobile number with third parties for marketing or any other purpose.
- You will receive no more than 5 messages per day.
- Message and data rates may apply from your mobile carrier.
- Reply STOP to unsubscribe at any time, or HELP for assistance.
How We Use Information
- To operate the Hub and provide the features you access.
- To calculate bonuses, alerts, and reports for authorized managers.
- To secure the platform and troubleshoot issues.
Data Sharing
We do not sell your personal information. Access is limited to authorized CHG personnel and service providers (such as our hosting and database vendors) who help operate the Hub under confidentiality obligations.
Security
We use industry-standard safeguards, including encrypted connections and role-based access controls. No system is perfectly secure; please protect your credentials and report any suspected unauthorized use.
Contact
Questions? Contact Charleston Hospitality Group at info@chghub.com.